Shipment Terms

 

Delivery

Your order is ship from Denmark. Delivery is usually between 5- 10 business days.


When shopping on our website, you are trading with Denmark and our items are shipped from our warehouse in Denmark.

On each shipment, the applicable customs documents will appear so that your purchase can quickly go through any customs duties.

Every country has different VAT rates, thresholds and rules for adding any customs duties. Our products rarely go above these thresholds.

We advise you to check the applicable rules in your country for the purchase of goods within the EU


When shopping from EU, all prices in our shop include VAT. No additional charges are imposed.

If you are shopping from the UK, we settle the VAT with our UK VAT No ( EORI/SPRN no) 


Should an article be currently out of stock, we will let you know as soon as possible when delivery can be expected.

Delivery charges are 6 Euro. All orders are sent through Postnord or by FedEx.

Prices

All prices are in Euro and are inclusive of VAT at the prevailing rate.


Payment

The goods are delivered against payment by credit card (Master Card, Visa Card, JCB).


Return Policy

There is no guarantee obligation if a fault or damage was caused by handling, maintenance or care that was contrary to our instructions.The purchaser should consult the relevant instructions and recommendations in the leaflet enclosed with the product.When shopping on our website, you are trading with Denmark and our items are shipped from our warehouse in Denmark.On each shipment, the applicable customs documents will appear so that your purchase can quickly go through any customs duties.Every country has different VAT rates, thresholds and rules for adding any customs duties. Our products rarely go above these thresholds.We advise you to check the applicable rules in your country for the purchase of goods within the EU.

We want our customers to be satisfied with their products. Goods can be returned for exchange or pay back of money until 60 days after receipt. If you return the goods it must be in safe condition and in original packing, and you must enclose the order confirmation. ByMagnet will refund  your payment within 8 days. Return goods to the following address, at senders cost:

Please inform us in advance by mail: shop@bymagnet.com

By Magnet - REENBERGS Aps
Skodsborg 48A

DK-2830 Virum, 
Denmark

Warranty / Right to return

All our products have a 2-year warranty. If you have a complaint, write to us at shop@bymagnet.com and we will help you as best we can.

You have 2 years from the time of purchase to complain about defects in the product. Complaints cover a defect in the product which does not occur during normal use and worn.

Please note: Return are at senders cost

Privacy

All information is gathered for customer service purpose only. We will use your private information other than mentioned purpose without obtaining your permission.

General

The color of the products depicted in the online store may differ from the actual product color due to monitor differences.

We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order was submitted and accepted).

 

Online Dispute Resolution (EU)  - This link is created in response to specific EU legislation



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